Smart Reuse at scale

From terminals to transit stations, PackBack delivers reuse systems designed for speed, simplicity, and compliance. We help operators meet SUP and PPWR requirements without slowing down service or overwhelming staff. Our shared return infrastructure connects multiple vendors in one seamless system, reducing costs and complexity, while allowing each brand to customise packaging formats and incentive models to maximise participation, revenue, and customer loyalty.

How it works

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How it works

Order
Guest gets order in a reusable and pays a small deposit. Staff activates packaging via the Dispenser.
Return
Drop them in a SmartBin and our system takes care of the rest. Track every return in the PackPulse dashboard and reduce costs.
Reward
Deposits are refunded via contactless payment, or users can choose a discount or donation to a good cause.

Real customers result

-20% airport waste

A smaller overall environmental footprint in a high-traffic operational environment

40% packaging cost savings

By transitioning away from single-use and inefficient packaging, we convert a recurring expense into a long-term asset

100% SUP & PPWR compliance

Establish your organisation as a leader in sustainable practices

Airports are complex, high-volume environments where every operational detail matters. This is where you see how the PackBack reuse system performs in practice from adoption to operational impact. Return rates exceeded our expectations, and the waste reduction spoke for itself. It’s great to work with partners who turn ambition into systems that work on the ground.

Micha Dijkhuizen
Innovator
Discover success story

Built for complex environments

Designed for scale
Built for airport terminals, station kiosks, and food halls—no matter how many vendors are involved.

Low-effort operations
Minimal staff involvement. Fully compatible with self-service and high-volume service points.

Schedule a demo

Frequently asked questions

Can your system handle airport security requirements?

Yes. All components are built for secure, high-volume environments like terminals. We’re already active in airports and similar settings.

How do we track vendor compliance and impact?

Through the PackPulse dashboard. It shows real-time data by location, vendor, or container type, perfect for reporting and auditing.

How does PackBack work across multiple food vendors?

We connect all vendors into one reuse system, so guests can order at any counter, return at any SmartBin, and get a seamless experience.

Is this feasible for large-scale rollouts?

Yes. We’ve built our tech and logistics to handle high-throughput environments with multiple stakeholders. It’s made for scale.

We already have reusable cups. Can we still use your system?

Absolutely. We can connect any compatible cups via QR codes, so you can start tracking and incentivizing reuse without buying new stock.

What about cleaning logistics in a high-traffic space?

We work with logistics partners who handle return collection, cleaning, and redistribution, so there’s no extra burden on mall or station operators.

Ready to ditch single-use?
Let’s map your smarter system.

Whether you're optimizing operations or reducing waste, your smarter system starts here.

Calculate my impact

Calculate your ROI

We’ll analyze your data and calculate your operational, financial, and sustainability impact.

Book your demo

Review your results with our team and explore your best-fit rollout.

Scale with confidence

Launch with clear ROI, full support, and live performance tracking.