Turn crowds into climate wins at your venue

Concerts, exhibitions and sports arenas move crowds, not just serve guests. With thousands of drinks hourly, waste accumulates quickly. Staff are stretched, and cleaning time cuts into sales.  
PackBack transforms this into profit. Our automated reuse system reduces staffing, eliminates packaging waste, and increases reorders, all without slowing your operations.

How it works

Trusted by the industry

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How it works

Serve
Staff activates reusables with the SmartDispenser. No training needed. Just grab and serve.
Return
Guests drop their reusable cup or bowl into the SmartBin, no line, no app, no staff required.
Reward
Instant re-order discount or refund encourages guests to return, and come back for more.

Why Choose Packback for Event & Entertainment?

-40% fewer staff needed for clean-up

Reduce labour spent collecting and sorting waste with a smart reuse system.

+18% more revenue from reorders

Encourage repeat purchases by making returns and reorders fast and convenient.

100% compliance with SUP & Green Key

Meet sustainability regulations and certifications with a fully compliant reuse solution.

This is not a reuse system. This is operational innovation. I still cannot believe we used to pay staff to clean up waste.

Sofia Sherriff
Admissions Officer

Why event operators choose PackBack

Increase guest spend per head: Discount incentives drive guests back to the bar more often.
Free up your team:
Your staff sell drinks. We handle the waste.
Prevent fraud, stay compliant:
Our tech ensures 100% SUP & PPWR compliance, future-proof from day one.
Cut total packaging cost by 10%:
Reusable doesn’t just mean greener, it means cheaper, too

Schedule a demo

Frequently asked questions

Can this handle thousands of guests during peak times?

Yes. Our system is designed for rush-hour efficiency—guests grab, return, and go. It’s fully staff-free on the return side.

How does reuse affect drink or food service speed?

It doesn’t. The activation is incorporated in your current workflow so you don’t need to do anything different, and returns happen asynchronously. In fact, it speeds things up by cutting waste management time.

How does this help with stadium or venue compliance?

You meet SUP and waste reduction targets instantly, and can prove it with our tracking tools. It also supports certifications like Green Key.

We already have reusable cups. Can we still use your system?

Absolutely. We can connect any compatible cups via QR codes, so you can start tracking and incentivizing reuse without buying new stock.

What if guests don’t return their cups?

They lose their deposit, but many choose a reward instead. Plus, we’ve measure return rates over 90% when bins are placed strategically.

What’s the setup cost for a venue like ours?

We offer annual contracts, with pricing based on size and throughput. You can start small and scale as needed.

Ready to ditch single-use?
Let’s map your smarter system.

Whether you're optimizing operations or reducing waste, your smarter system starts here.

Calculate my impact

Calculate your ROI

We’ll analyze your data and calculate your operational, financial, and sustainability impact.

Book your demo

Review your results with our team and explore your best-fit rollout.

Scale with confidence

Launch with clear ROI, full support, and live performance tracking.