Seamless reuse, built for QSR speed

Regulations like SUP and PPWR are here to stay. But PackBack helps you meet them without disrupting operations, and transforms compliance into an opportunity to increase revenue, cut costs, and boost loyalty.

How it works

Trusted by the industry

No items found.

How it works

Order
Guests pay a small deposit for a reusable. Staff activate the packaging with the PackPad or Dispenser.
Return
Customers return the reusable via the SmartBin:no staff needed.
Reward
Guests choose a refund and/or a loyalty reward. Discounts drive repeat visits and an additional revenue stream.

Why choose Packback for Food Service?

+10% loyalty conversion

Turn one-time users into repeat customers with built-in incentives that keep them coming back.

–40% reduction in packaging costs

Replace endless single-use purchases with a smart reuse system that cuts recurring spend.

€15 additional spend per returning guest

Returning users don’t just come back, they spend more each visit.

We’ve been working with PackBack from the early days because we believe in building systems that last. The reuse infrastructure PackBack is rolling out is operationally strong and aligned with where the industry is headed. This approach helps us reduce waste without adding complexity, and that’s the kind of progress we’re proud to stand behind.

Patrick de Jong
Managing Director, Burger Food Group B.V.
Discover success story

Why top QSRs choose PackBack

Boost loyalty & engagement
Turn every return into a customer touchpoint. With PackPerks, over 10% of guests opt for a voucher over a refund.
Plug-and-play rollout
From POS activation to return logistics, our system is built for QSR speed—fully automated and staff-friendly.
Proven to scale.
Trusted by 130+ foodservice locations. We’ve already saved over 8.5 million disposables from landfill.

Schedule a demo

Frequently asked questions

Does this help us meet EU reuse regulations?

PackBack is fully compliant with SUP and PPWR frameworks, and gives you the data to prove it.

How does reuse work without slowing down our service?

With PackBack, staff grab a cup from the dispenser: the exact same process as grabbing a disposable. Returns happen independently, so staff don’t need to handle them.

We already have reusable cups. Can we still use your system?

Absolutely. We can connect any compatible cups via QR codes, so you can start tracking and incentivizing reuse without buying new stock.

What are the costs for chains or franchisees?

We price per site based on volume and system setup. It’s all-inclusive, with subscriptions that make cash flow predictable and scale easy.

Will this integrate with our POS or loyalty system?

Yes it’s possible. Our system connects to your POS and can sync with loyalty programs, so customers get perks without needing a separate app.

Ready to ditch single-use?
Let’s map your smarter system.

Whether you're optimizing operations or reducing waste, your smarter system starts here.

Calculate my impact

Calculate your ROI

We’ll analyze your data and calculate your operational, financial, and sustainability impact.

Book your demo

Review your results with our team and explore your best-fit rollout.

Scale with confidence

Launch with clear ROI, full support, and live performance tracking.